Never miss a renewal.
Never lose a vendor login.
Consolidate every Annual Maintenance Contract, SaaS subscription, SLA agreement, and third-party portal credential into a single, proactive dashboard tied directly to the assets they protect.
Control the Vendor Lifecycle
IT doesn't end when hardware is purchased. Stack-Ops tracks how it's supported, how you pay for it, and who you need to call when it breaks.
AMC & Subscription Records
Map Cloud, Network, Security, ERP, and SaaS commitments with owner, provider, status, billing cycle, currency, and renewal context.
SLA Hour Tracking
Track support hours consumed versus hours allocated, then review the remaining balance before a renewal decision.
Invoices & Payment Status
Log unpaid, partially-paid, and paid installments. Align IT procurement with Finance without jumping into accounting software.
Secure Portal References
Store vendor portal references and access ownership details securely, with role-based visibility and audit logs. Sensitive credentials should be protected using encrypted storage and access controls.
Palo Alto Firewall Support
Security • Critical PriorityLink Your Contracts to the Real World
A static PDF in an email thread can't warn you when it expires. Stack-Ops turns your contracts into active monitoring modules.
Comprehensive Contract Records
Track contract number, vendor, service covered, linked assets/licenses, start/end dates, auto-renewal date, cancellation notice period, yearly cost, payment schedule, SLA entitlement, support hours, escalation contacts, documents, and external ticket references.
Asset & License Linking
Attach an AMC directly to specific servers, firewalls, or software platforms so technicians can review coverage status when a device breaks.
External Ticket Mapping
Log support tickets raised directly with the vendor portal within Stack-Ops. Track third-party resolution times against their SLA commitments.
Renewal & Payment Visibility
Track renewal windows, invoice status, auto-renew settings, and contract value before procurement or finance needs to act.
Real-world Scenario: Firewall Outage
Technician opens firewall asset → sees Palo Alto AMC active → sees support hours remaining → sees vendor escalation contact → logs external support ticket → tracks vendor SLA.
Manage SaaS Subscriptions as a Real IT Workflow
Stack-Ops gives subscriptions their own lifecycle: provider, category, billing cycle, license count, utilization, documents, renewal history, auto-renew status, and activity log.
Utilization & License Count
Review subscription cost, billing cycle, license count, and utilization rate before deciding whether to renew or resize.
Documents, Renewals & Activity
Keep renewal records, supporting documents, and activity history attached to the subscription instead of scattered across inboxes.
Alert Rules & Auto-Renew Control
Track upcoming expirations, auto-renew settings, subscription categories, and cost trends in one workflow.
Slack Enterprise Grid
Engineering Department
Monthly Burn Rate
Stop paying for forgotten services.
Connect your renewals, vendor portals, and SLAs directly to the assets your internal IT team uses every day.
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