IT vendor management software for connected operations.
Connect provider contacts, supplied inventory, contracts, subscriptions, support activity, covered services, renewal exposure, and spend in one provider record.
Northstar Networks
Active providerPut the right provider contact and contract access within reach.
Keep the primary relationship owner clear while retaining active support, escalation, sales, and account contacts with the service context needed to choose the right person.
Northstar Networks
Primary contact control
Designate one primary contact while retaining every account, sales, support, and escalation contact.
Actionable contact details
Keep position, mobile, email, service responsibility, and active status available during follow-up.
Provider profile
Record provider type, website, tax ID, address, budget mapping, internal notes, and active state.
Contract portal access
Keep portal URLs, credential roles, and operational notes with the relevant AMC contract.
Trace what came from the provider and the transactions behind it.
Move from the provider to supplied assets, licenses, components, and consumables. Purchase dates, quantities, costs, references, warranty context, and company ownership remain available for review.
Supplied assets
Review serial number, condition, assignment, warranty date, and lifecycle status.
Licenses and inventory
Connect licenses, components, and consumables purchased through the provider.
Procurement evidence
Retain quantity, purchase date, reference number, cost, company, and transaction notes.
Activity history
Bring recent tickets, inventory transactions, and contract changes into one timeline.
Provider transaction history
Move from a provider name to the agreements that govern the service.
Maintain AMC contracts and subscriptions with renewal periods, commercial terms, SLA targets, invoices, documents, support activity, portal access, and configuration-item coverage.
Network infrastructure support
Terms, evidence, and service activity stay together.
Stack-Ops records the agreed targets and operational evidence without presenting a fabricated vendor-performance percentage. Teams can review the agreement, support consumption, and renewal exposure before making a decision.
Renewal periods
Track dates, status, value, currency, scope, coverage window, and reminder dates.
Invoices and attachments
Keep invoices, contracts, SLA documents, correspondence, reports, and technical documents.
Support and hours
Link external vendor support cases to the renewal period and record consumed support hours.
Portal access
Retain the relevant support portal URL, role, and credential notes with the contract.
Separate internal service impact from external vendor follow-up.
Provider context brings related internal tickets and AMC support cases together while preserving the different identifiers, statuses, ownership, and time records used by each workflow.
Internal service impact
External vendor follow-up
Review provider concentration and renewal exposure with the underlying agreements in context.
Compare subscription and AMC commitments by provider, monitor the next 90 days, and move from an exposure total to the relevant contract, subscription, contact, invoice, or covered service.
Paid and committed spend
Review provider payments alongside AMC values and subscription costs.
Vendor concentration
Identify how much recorded software and contract spend sits with the largest providers.
90-day renewal pipeline
Prioritize subscription and AMC expiries by date, value, type, and provider.
Budget mapping
Connect provider types and individual providers to the relevant budget subcategory.
Spend composition and renewal queue
Keep the provider directory useful between renewals and outages.
Use configurable classifications, reusable filters, provider groupings, and searchable history to keep records complete and operationally current.
Saved filters and views
Reuse views for provider type, status, contact coverage, email, phone, and contact owner.
Provider tree
Group providers by type, budget subcategory, contact coverage, or active state.
Custom provider types
Define classifications that match the business and optionally connect them to budget subcategories.
Operational search
Find providers and related inventory by name, contact, reference number, status, or category.
Make every provider relationship operationally accountable.
Connect people, purchases, agreements, support activity, covered services, renewals, and spend in one vendor-management workspace.